Have a question about your order, our products, or how Haura works? We’re here to help.

At Haura Lab, we believe in honest support, fast responses, and real solutions. Whether you're reaching out about our Ultimate Aura haircare system, shipping questions, or you just want to learn more about our botanical-based, science-backed formulas, we’re just an email away.

💌 Reach Us Anytime

Email: support@hauralab.com
Our team responds within 24–48 business hours (Monday to Friday).

Mailing Address:

Haura Lab, LLC

9100 Wilshire BlvdSte 333 #140

Beverly Hills, CA 90212

USA

🛒 Order Questions or Shipping Support?

If you need help with an existing order, please include:

• Your full name

• Order number

• The email used at checkout

For info about shipping times, international delivery, or tracking updates, visit our Shipping Policy page.

🌿 Product Questions?

Want help choosing between our shampoo, conditioner, or serum?
Not sure which product works best for your scalp or thinning hair goals?

Check out our How It Works, Key Ingredients, or FAQs pages—or just send us a message. We're here to guide you.

📣 For Influencer Collaborations or Press Inquiries:

Email our brand team at:
info@hauralab.com

Why Contact Us?

We’re not just another haircare brand.
We’re a clean, honest company built around results, trust, and science-backed solutions for hair thinning, scalp health, and hair loss prevention.

So whether it’s feedback, a product question, or just a hello—don’t hesitate.

We’d love to hear from you.
— The Haura Team