Terms of service
Terms of Service
Last update: 7/21/2025
Welcome to Haura Lab (referred to as "we", "our", or "us"). These Terms of Service govern your use of our website (www.hauralab.com), our products, and any services we provide (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms.
Please read these Terms carefully before using our website or purchasing from us.
1. Eligibility
By using our Services, you confirm that you are at least 18 years of age, or that you have the consent of a parent or guardian if you are under 18. You must be legally capable of entering into a binding contract.
2. Products & Orders
All product descriptions, pricing, and availability are subject to change at any time without notice. We reserve the right to limit quantities and to refuse or cancel any order for any reason, including suspected fraud or violation of our Terms.
All orders are subject to acceptance and availability. Once an order is placed, you will receive a confirmation email. This email does not guarantee acceptance of your order. We reserve the right to cancel orders at our discretion.
3. Pricing & Payment
All prices are listed in U.S. Dollars (USD) unless stated otherwise. We accept major credit cards, PayPal, and other payment methods available through Shopify.
You agree to provide current, complete, and accurate purchase and account information for all purchases made through our website. Taxes and shipping will be calculated at checkout.
4. Shipping & Delivery
We ship both domestically and internationally using trusted carriers. Delivery times are estimates only and are not guaranteed. Please refer to our Shipping Policy for more details.
5. Returns & Refunds
We offer a 60-day return policy under our Growth Guarantee. If you are not satisfied, you may request a refund or replacement within 60 days of receiving your order.
To initiate a return, you must contact us at support@hauralab.com for approval. Unauthorized returns will not be accepted. Please review our Refund Policy for full terms.
6. Intellectual Property
All content on the website—including logos, text, graphics, product names, and images—is the intellectual property of Haura Lab, LLC, and is protected by copyright, trademark, and other intellectual property laws.
You may not copy, modify, distribute, sell, or exploit any content from our website without express written permission.
7. User Conduct
You agree not to use the website or Services to:
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Violate any applicable laws or regulations
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Infringe on our or any third party’s intellectual property rights
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Distribute malware, spam, or harmful code
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Harass, abuse, or harm others
8. Disclaimers
Our products are cosmetic in nature and not intended to diagnose, treat, cure, or prevent any disease. Results may vary based on individual factors.
All content on this site is for informational purposes only and not a substitute for medical advice. Consult a qualified healthcare provider before beginning any new hair care routine, especially if you have a medical condition or are pregnant/nursing.
9. Limitation of Liability
To the maximum extent permitted by law, Haura Lab and its affiliates shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use of, or the inability to use, our products or Services.
10. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
11. Changes to Terms
We may update these Terms at any time without notice. Continued use of the website or Services after any changes constitutes your acceptance of the revised Terms. The current version will always be available at www.hauralab.com/pages/terms-of-service
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of [Your State, e.g., California], United States, without regard to its conflict of law principles.
13. Contact Information
For questions about these Terms, please contact us at:
support@hauralab.com
