Shipping policy

Shipping & Delivery

We work with reliable global carriers — including UPS, FedEx, DHL, and USPS — to ensure your order arrives safely and efficiently.

Shipping Options

  • Express Shipping: 3–7 business days

  • Standard Shipping: 5–10 business days
    Processing Time: Please allow 1–3 business days for order processing. We ship Monday to Friday (excluding weekends and public holidays).


Do You Ship Internationally?

Yes. We offer both standard and express international shipping to most countries.


Where Is My Order Shipped From?

Most in-stock items ship from our U.S. warehouse.
International and pre-sale orders may ship from one of our partner fulfillment centers abroad. You might receive multiple shipments with separate tracking numbers. We’ll keep you updated.


Tracking Your Order

Once your order ships, you'll receive a tracking link via email.
Didn’t get it?
Check your spam folder or email us at support@hauralab.com with your order number — we’ll resend it right away.


Shipping to P.O. Boxes & APO

UPS doesn’t deliver to P.O. Boxes or APO addresses.
If you're shipping to one of these, we recommend selecting USPS at checkout.


Lost or Delayed Packages

We offer optional package protection at checkout.
If your order is lost, delayed, or stolen in transit — reach out to support@hauralab.com and we’ll resolve it. No stress.